Introduction 

SDS Chartered, LLC d/b/a “Sofos” ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal information under applicable privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), as well as specific considerations for clients and users in Nevada, Utah, and Texas.

SMS Terms and Conditions

SMS opt-in or phone numbers for the purpose of SMS are not being shared

SMS Consent Communication:
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from SDS Chartered, LLC d/b/a “Sofos”, you may receive messages related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Promotions or offers (if applicable)
Example: "Hello, this is a friendly reminder of your upcoming appointment with Alexis at our Las Vegas office on December 10 at 11:00. Reply STOP to opt out of SMS messaging at any time."

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to five SMS messages per week related to your appointments, court hearings and other matters related to your case.

Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:
You may opt-in to receive SMS messages from SDS Chartered, LLC d/b/a “Sofos” in the following ways:
Verbally, during a conversation
By submitting an online form
By filling out a paper form

Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy page.
Message frequency may vary.

Key Privacy Policy Terms

Personal Information: Any information that identifies, relates to, describes, or could be linked with a particular individual or household.

Sensitive Personal Information: Includes but is not limited to Social Security numbers, driver’s license numbers, biometric data, precise geolocation, and personal information regarding health, race, ethnicity, or sexual orientation.

Biometric Information: Physiological, biological, or behavioral characteristics used to identify an individual, such as fingerprints or facial recognition data.

Personal Information We Collect

In the past 12 months, we have collected the following categories of personal information:

Identifiers: Name, postal address, email address, phone number, IP address, and other contact details.

Professional Information: Employment history, educational background, and professional qualifications.

Financial Information: Bank account details, payment information, and transaction history.

Biometric Information: Fingerprints, facial recognition data, and other identifiers used for security purposes.

Internet Activity: Browsing history, search history, and information regarding interactions with our website.

Geolocation Data: Information about your location derived from your IP address or mobile device.

How We Collect Your Information 

We collect personal information directly from you through interactions with our website, via email, during phone conversations, or in person at our offices. Additionally, we may collect information from publicly available sources, third-party service providers, and through the use of cookies and other automated technologies on our website.

Why We Use Your Information 

We use your personal information for the following purposes:

Legal Services: To provide legal services, including case management, client communications, and document preparation.

Compliance: To comply with legal and regulatory obligations, such as maintaining client records and ensuring adherence to state bar regulations in Nevada, Utah, and Texas.

Marketing and Communications: To send you updates, newsletters, and other information that may be of interest to you, unless you have opted out of such communications.

Security and Fraud Prevention: To protect our clients and our firm from unauthorized access, data breaches, and other security threats.

Operational Efficiency: To improve our services, conduct audits, and ensure the quality of our legal advice and operations.

Sharing Your Information 

We may share your personal information with:

Affiliates: Companies within our group that assist in providing legal services.

Service Providers: Third parties who assist in delivering our services, such as IT service providers, marketing agencies, and payment processors.

Legal Authorities: Law enforcement agencies, courts, or regulators when required by law or in connection with legal proceedings.

Other Third Parties: With your consent or when necessary to complete a transaction you have requested.

Your Rights 

Under applicable privacy laws, including the CCPA/CPRA and laws specific to Nevada, Utah, and Texas, you have the right to:

Access and Portability: Request access to the personal information we hold about you and receive it in a portable format.

Correction: Request correction of any inaccurate personal information.

Deletion: Request the deletion of your personal information, subject to certain exceptions.

Opt-Out: Opt out of the sale or sharing of your personal information for targeted advertising purposes.

Non-Discrimination: Receive services on equal terms, without discrimination, regardless of whether you choose to exercise your privacy rights.

How Long We Retain Your Information 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary based on the nature of the information and the applicable legal requirements in Nevada, Utah, and Texas.

Security Measures 

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure access controls, and regular security assessments. In Nevada, Utah, and Texas, specific state laws require additional safeguards for certain types of sensitive personal information, which we adhere to rigorously.

Changes to This Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

Contact Us 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: alexis@teamsofos.com

Phone: (702) 743-0107

Mailing Address: 340 East Warm Springs Rd Ste. 110,  Las Vegas, NV 89119